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Cookies policy

What are Cookies?

Cookies and other similar tracking technologies are small text files or code placed on your device (e.g. computer, smartphone or other electronic device) when you use our website (the “Site”) or view a message. Cookies allow a website to recognise a particular device.

Our use of Cookies

We use cookies and other similar tracking technologies on our Site and in our marketing emails. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit our Site, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Cookies serve many functions, but in general we use cookies to:

  • recognise you whenever you visit our Site (this speeds up your access to our Site as you do not have to log in each time);
  • obtain information about your preferences and use of our Site;
  • carry out research and statistical analysis to help improve our content and services and to help us better understand our users’ requirements; and
  • make your online experience more efficient and enjoyable.

Types of cookies

The cookies we place on your device fall into the following categories:

  • Strictly necessary cookies — these cookies are essential for you to be able to navigate our Site and use its features. Without these cookies, the Site features and services you have asked for could not be provided.
  • Performance cookies — these cookies collect information about how you use our Site, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Site works.
  • Functionality cookies — these cookies allow our Site to remember the choices you make (such as your language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.
  • Targeting cookies — also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our Site operator’s permission. They remember that you have visited a site and this information is shared with other organisations such as advertisers.

The cookies we use

The table below provides more information about the cookies we use and why:

Cookie name First or Third Party Cookie type Cookie Purpose Duration
_ga First party Performance Used to distinguish users and collect information about how visitors use our website.
Read Google's overview of privacy and safeguarding data here.
2 years

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar tracking technologies on your device, except where these are essential for us to provide you with a service that you have requested.

There is a notice on our home page which describes how we use cookies and requests your consent before we place any non-essential cookies on your device.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our Site.

To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit the third party website: www.allaboutcookies.org

Updates to this Cookies Policy

We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.

The date at the bottom of this Cookies Policy indicates when it was last updated.

Contact

If you have questions or concerns regarding our use of cookies or other similar tracking technologies you can contact us at privacy@etc-group.com.

This policy was last updated on: 20th May 2022